Motion Connected Privacy Policy

Updated August 1, 2020


This privacy policy explains who we are and how we collect, use and share your personal information.  If you have questions or concerns about our use of your personal information, please contact us using the contact information provided at the end.


Organizations that subscribe to our services may require us to show links to other policy statements relevant to their organization and use of our services.  Follow those links to understand how those policies affect your personal information.


Who we are


MOTION CONNECTED LLC ("Motion Connected," "we," "us," "our") is a company headquartered in the state of Wisconsin in the United States. We provide wellness program and communication services ("our services") to organizations (for example employers, charities, and cooperatives) and their affiliates (for example their employees, volunteers, and members).


  • Organizations subscribe to our services and afterwards their affiliates may use our services.
  • We do not provide services to organizations whose affiliates are unaware of their involvement in our services.
  • When an organization subscribes to our services, we do not require that their affiliates use our services.
  • We are not in the business of selling, renting, or trading personal information with others for marketing purposes.


How we use personal information


We use the personal information we collect to:


  • communicate with you,
  • provide our services you choose to use,
  • and understand how you use our services so that we may improve them.


To accomplish these, we combine information your organization provides, you provide, you authorize us to collect, we automatically collect and we receive from third parties.


Information organizations provide


Organizations provide us with information necessary to establish and maintain a business relationship. Organizations also provide us the information about their affiliates we need in order to provide our services.  Some of this information may be personal.


To establish a business relationship, organizations need to to provide contact information for those we will be working with. This information may include:


  • name
  • title
  • phone number
  • street address
  • email address


If your organization requires us to perform eligibility verification, they may provide us with one or more of the following:


  • name
  • date of birth
  • email address
  • employee ID
  • activation code or ID


If your organization subscribes to one or more of our reporting or communication services, they may provide us with one or more of the following:


  • program status
  • conditions
  • readings
  • communications
  • visits
  • marital status
  • dependents


Information you provide


When you choose to register with Motion Connected, you provide the following information to identify yourself and verify your eligibility to use our services:


  • activation code or ID
  • date of birth
  • first name
  • last name
  • login ID
  • preferred security question
  • security question answer
  • time zone
  • password


If you require personal contact with Motion Connected (for example, for troubleshooting, to answer service questions, or to receive a shipment), you may choose to provide:


  • phone number
  • street address
  • email address
  • device information


If you use Motion Connected graphs, charts, challenges or leaderboards,  you may choose to provide:


  • timestamps
  • steps
  • activity time
  • distance
  • calories
  • weight
  • height
  • systolic/diastolic mmHg and pulse
  • HDL, LDL, and triglyceride
  • glucose mg/dl and HbA1c


If you participate in a Motion Connected scorecard, you may choose to provide:


  • timestamps
  • description of activities
  • wellness-related data
  • supporting documentation
  • images
  • food journals
  • survey answers
  • observations and opinions


Your organization may request you provide us with additional information to satisfy their wellness or communication requirements, such as information about tobacco use or participation in an organized event. Contact your organization's subscription administrator regarding additional information your organization requests.


Information you authorize us to collect


If you use Motion Connected graphs, charts, challenges or leaderboards and you use an activity tracker, you may authorize us to collect the following data from an activity tracker data repository:


  • timestamp
  • steps
  • activity time
  • distance
  • calories


Information we collect automatically


When you visit our websites, we collect timestamp, page, Internet Protocol (IP) address, operating system identifiers, device identifiers, browser type and language, and the website you visited before visiting ours.


If you install our mobile apps, we collect operating system identifiers, device identifiers, Internet Protocol (IP) address, time-stamped logs of data exchanges associated with our mobile apps, and usage statistics associated with our mobile apps.


If you install our Windows applications, we collect operating system identifiers, .NET identifiers, device identifiers, Internet Protocol (IP) address, time-stamped logs of data exchanges associated with our Windows applications, and usage statistics associated with our mobile applications.


The information we automatically collect is used to troubleshoot and understand how our services are being used.


Information we collect from third parties


We use Zoho Sites for our public website. We collect telemetry data in our public website such as referrer and how many times you visit a page to help us understand how you arrived and, and interact with, our public website. 


We use OneSignal to deliver and receive responses from push notifications.  We also collect time stamp, operating system identifiers and device identifiers to troubleshoot and understand how our push notification services are being used.  To learn more about OneSignal, visit https://onesignal.com/.


We use Google Analytics to help us understand how you are interacting with our websites, such as referrer and how many times you visit a page. To learn more about Google Analytics practices, visit https://www.google.com/analytics.


We use Zoho to help us evaluate the effectiveness of our marketing communications, such as a marketing email or webinar. To learn more about Zoho, visit https://www.zoho.com/.


We use Leadpages to help us evaluate the effectiveness of our marketing communications, such as a marketing email or webinar. To learn more about Leadpages, visit https://www.leadpages.net/.


We use JotForm as a custom forms platform for the collection of data for interim projects that provide additional program services, such as a program satisfaction survey. To learn more about JotForm, visit https://www.jotform.com/.


We use Mailchimp for email newsletter distribution and email marketing, and to help us evaluate their effectiveness. To learn more about Mailchimp, visit https://mailchimp.com/.


We use Facebook, Twitter, LinkedIn, and Blogger for social media. You can connect with and follow us on these sites. If you connect with us, we may collect information about you and your social media account such as names or comments.  To learn more about these sites, visit https://www.facebook.com/ (Facebook), https://twitter.com/ (Twitter), https://www.linkedin.com/ (LinkedIn), and https://www.blogger.com/ (Blogger).


We use 3dcart to provide an ecommerce store. When you choose to use the ecommerce store, we provide 3dcart with your first name, last name, email address, and a group code that identifies your organization's purchasing program. We receive from 3dcart your shipping address, the products you purchased, price information, and payment method.  To learn more about 3dcart, visit https://www.3dcart.com/.


Information sharing


You may choose to make certain details about yourself, such as your nickname and relative performance, visible to other users of our services. Any personal information you share can be read, collected, or used by other individuals in ways we are unable to control or predict, such as to send you unsolicited emails. We are not responsible for any personal information you choose to share.


We limit the personal information we share with organizations to the minimum necessary for their affiliates to meet the requirements of their programs.


We anonymize and aggregate information. We share anonymized and aggregated information for research, to improve our services, and to market our services.  


We may share your personal information with third parties to provide you with services on our behalf. We require these third parties to protect the personal information we provide and they are not authorized by us to use or disclose your personal information except as necessary to perform services on our behalf, as specifically authorized by us or by you, or to comply with legal requirements.


Applicable law may require us to disclose your personal information if:  it is reasonably necessary to comply with legal process (such as a court order, subpoena, or search warrant) or other legal requirements; disclosure would mitigate our liability in an actual or threatened lawsuit; it is necessary to protect our legal rights, our users, customers, business partners, or other interested parties; or it is necessary for the prevention or detection of crime (subject in each case to applicable law).


Cookies


Some of the cookies set while using our services are set by us and some are set by third parties who are providing services on our behalf. We use cookies in the following manner:


  • Security cookies recognize you when you when log in to our websites.
  • Preference cookies personalize your experience.
  • Analytical and performance cookies allow us to recognize and count visits, learn how visitors use our websites, and improve our services.


Modifying and deleting your personal information


You can modify your personal information by logging into your Motion Connected account and accessing your profile.


To remove your account and any personal information from our services, send us an email at support@motionconnected.com.  You will receive an email response confirming your account's removal.


Motion Connected will retain information that has been aggregated and anonymized.


Email communications


You can modify your email communication preferences for our services by logging into your Motion Connected account and accessing your account information.


Our marketing emails tell you how to opt-out of receiving further marketing emails.  You may also contact us at support@motionconnected.com to let us know that you no longer wish to receive marketing emails.


We may still send you non-service and non-marketing emails, such as emails about our business dealings with you.


Do not track


Motion Connected does not monitor or follow any Do Not Track browser requests.


Links to other websites


We may provide links to other websites that operate independently from us. We are not responsible for the content, use of, and privacy practices of these websites.


Data storage, transfer and security


We maintain reasonable safeguards designed to protect personal information against loss, misuse, or unauthorized access. We use a variety of techniques to protect personal information, such as firewalls and drive encryption. We restrict access to your personal information to those who require it to provide our services to you.


If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.


Personal information we collect may be retained for as long as needed to fulfill legitimate business purposes, for a period specifically required or allowed by applicable regulations or laws.


Information from minors


People under 18 (or the legal age in your jurisdiction) are not permitted to use our services on their own, and children under 13 are not permitted to register for an account or use our services.


Consistent with the requirements of applicable law, if we learn that we have received any information directly from a minor without his or her parent's or legal guardian's consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the minor that he or she cannot use our services. We will subsequently delete that information.


California Privacy


Motion Connected acts as a "service provider" under the California Consumer Privacy Act ("CCPA") and our receipt and collection of any personal information is completed on behalf of the organization subscribing to our services in order for us to provide the services. Please direct any requests for access or deletion of your personal information under the CCPA to your organization's subscription administrator.


Modifications


We reserve the right to change or add to this Privacy Policy as needed and will post any revisions on this website. We will post a prominent notice on this website to notify you of any significant changes to this Privacy Policy and will indicate at the top of the notice when it was most recently updated. We encourage you to check back regularly to review the latest version.


Contact Information


MOTION CONNECTED LLC

Attention: Data Privacy Officer

2300 Riverside Drive

Green Bay, Wisconsin 54301


dpo@motionconnected.com


08/01/2020Added push notification service and California Privacy.  Clarified some information.
 07/09/2019 Added Zoho and Leadpages application to"Information we receive from third parties" section.
 08/15/2018 Included all applications and apps.
 05/22/2018 Improved readability. Included Windows applications, mobile apps, and email/social media.
02/04/2018  First version for new UI.